POLICIES

Return & Refund Policy for Skincare Products

Eligibility for Return

Unopened and unused skincare products can be returned within 7 days of purchase.

If a product is defective, damaged, or not as described, it is eligible for return or exchange if reported within 7 days of purchase.



Opened products are generally non-returnable due to health and hygiene reasons unless they are defective or cause an adverse reaction.

Conditions for Refund or Exchange

If you experience an allergic reaction, discontinue use and contact our customer service team within 7 days with proof of purchase and photographic evidence. We will assess your case for a potential refund or exchange.

Should you find yourself dissatisfied with your purchase for any reason, please inform us, and we will make every effort to identify the optimal solution for you. It’s important to note that no refund will be granted for changes of mind. In certain circumstances you may be able to swap the product or opt for store credit.



Refunds will only be issued to the original payment method.